Refund policy

Return & Refund Policy

We want you to have a satisfactory shopping experience with SIGNAMIO. Please read our return and refund conditions carefully before placing an order.

Returns

You may request a return within 7 days of delivery if the product received is damaged, defective, incorrect, or significantly different from the product ordered.

To be eligible for a return, the product must be unused and returned in its original condition, with the original packaging, accessories, labels, and other items supplied with it.

We may request photographs or an unboxing video of the product and packaging to help us verify damage, defects, missing items, or incorrect products.

Non-Returnable Items

Returns may not be accepted for products that have been used, damaged after delivery, altered, or returned without their original packaging or accessories. Certain hygiene-sensitive, personal-use, clearance, customised, or other non-returnable products may also be excluded from returns where permitted by applicable law. Any such restriction will be communicated on the relevant product page where applicable.

Damaged, Defective or Incorrect Products

Please inspect your order after delivery. If you receive a damaged, defective, incorrect, or incomplete product, contact us as soon as possible with your order details and supporting photographs or video. After verification, we will provide an appropriate replacement, return, refund, or other remedy as applicable.

Cancellation

Orders may be cancelled before they are shipped, where cancellation is still operationally possible. Once an order has been shipped, cancellation may no longer be available and the applicable return policy will apply.

Refunds

Once an eligible returned product is received and inspected, we will notify you about the status of your refund. Approved refunds will generally be issued to the original payment method. Processing time may vary depending on your bank, card issuer, payment provider, or payment method.

Any shipping or handling charges that are non-refundable will be disclosed where applicable, subject to applicable consumer law.

Return Shipping

Where the return is due to an incorrect, damaged, defective, or incomplete product supplied by us, we will provide appropriate return instructions. For other eligible returns, return-shipping arrangements or charges, if any, will be communicated before the return is processed.

Contact Us

For return, cancellation, or refund assistance, please contact:

SIGNAMIO
Email: support@signamio.co.in / signamioamd@gmail.com

Please include your order number and details of the issue so we can assist you efficiently.