Shipping policy
Last Updated: August 2026
Thank you for shopping with SIGNAMIO. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Shipping Coverage
We currently ship orders to serviceable locations across India.
Delivery availability may vary depending on the customer's PIN code, courier serviceability, product availability, and other logistical factors.
2. Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation and payment, where applicable.
Orders placed on Sundays, public holidays, or during high-volume periods may require additional processing time.
3. Estimated Delivery Time
Most orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier serviceability.
Delivery times are estimates and are not guaranteed unless specifically stated otherwise.
Delivery may take longer for remote locations or because of weather conditions, public holidays, transportation disruptions, courier delays, government restrictions, or other circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed on the product page or during checkout before you complete your order.
We may offer free shipping on selected products, orders, promotions, or order values from time to time.
5. Order Tracking
Where tracking is available, customers may receive tracking information by email, SMS, WhatsApp, their customer account, or another available communication method after the order has been dispatched.
Tracking information may take some time to become active after shipment.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, PIN code, contact number, and other information required for successful delivery.
Please verify your shipping details carefully before placing an order.
If you notice an error in your delivery information, contact us as soon as possible. Address changes cannot always be made once an order has been dispatched.
7. Failed Delivery / Return to Origin
If delivery cannot be completed because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal to accept the shipment, or inability to contact the recipient, the shipment may be returned to us.
Any reshipping charges or refund adjustments, where applicable, will be communicated to the customer and handled in accordance with applicable law.
8. Damaged or Incorrect Shipment
Please inspect your order after delivery.
If your package or product arrives damaged, defective, incomplete, or you receive an incorrect product, please contact us as soon as possible with your order number and supporting photographs or video.
Eligible cases will be handled according to our Return & Refund Policy.
9. Delayed or Lost Shipments
Occasionally, shipments may be delayed because of courier operations or circumstances outside our reasonable control.
If your order has not arrived within the expected delivery period, please contact us so that we can check the shipment status with the applicable delivery partner.
If a shipment is confirmed as lost, we will provide an appropriate resolution in accordance with our policies and applicable law.
10. Order Cancellation
Orders may be cancelled before dispatch where cancellation is still operationally possible.
Once an order has been shipped, cancellation may no longer be possible. Any eligible return or refund after delivery will be handled according to our Return & Refund Policy.
11. International Shipping
We currently primarily serve customers within India. International shipping is not available unless specifically offered during checkout or otherwise confirmed by SIGNAMIO.
12. Contact Us
If you have questions regarding shipping, delivery, or tracking, please contact:
SIGNAMIO
Email: signamio.official@gmail.com / signamioamd@gmail.com
Ahmedabad, Gujarat, India
Please include your order number when contacting us regarding an existing order.